Education, not diagnosis
This website provides general dental education and office information. It does not replace an in-person exam, diagnosis, X-rays, or professional judgment.
Requests are not confirmations
Submitting a request through this website does not confirm an appointment until the office reviews and confirms the time with you.
Do not use forms for urgent care
For life-threatening emergencies, call 911. For urgent dental concerns, call SoftDental directly at 281-807-6111.
1. Acceptance of These Terms
These Terms of Use govern your use of the SoftDental website operated by Minh Nguyen, D.D.S., P.A. ("SoftDental," "we," "our," or "us"). By visiting, browsing, or using this website, you agree to these terms.
If you do not agree with these terms, please do not use this website. You may still contact our office directly by phone for assistance.
2. Website Information Is Not Dental or Medical Advice
The information on this website, including service pages, patient education articles, frequently asked questions, before-and-after style illustrations, post-operative information, and general descriptions of dental conditions, is provided for general educational purposes only.
This website does not create a dentist-patient relationship and does not replace an in-person examination, diagnosis, treatment plan, X-rays, medical history review, or professional judgment from Dr. Nguyen or another qualified healthcare provider.
- Do not ignore professional dental or medical advice because of something you read on this website.
- Do not delay treatment for pain, swelling, infection, trauma, or other urgent symptoms based on website information.
- Results vary by patient. No website statement guarantees a particular clinical result, timeline, insurance result, or cosmetic outcome.
3. Emergencies and Urgent Dental Problems
If you have severe swelling, trouble breathing or swallowing, uncontrolled bleeding, facial trauma, fever with dental infection symptoms, or another serious concern, call 911 or seek emergency medical care immediately.
For urgent dental concerns during office hours, call SoftDental directly at 281-807-6111. Appointment forms, contact forms, text messages, or emails may not be reviewed immediately.
4. Appointment Requests and Online Forms
Submitting an appointment request, online form, or message through this website does not create or confirm an appointment. An appointment is confirmed only after our office reviews the request and confirms the date and time with you.
General appointment preferences, contact information, insurance plan name, and brief non-urgent comments.
Urgent symptoms, highly sensitive medical details, Social Security numbers, financial account numbers, or emergency requests through general website forms.
New patient forms may be routed through third-party systems used by the practice. Please review our Privacy Policy and HIPAA Notice of Privacy Practices for details about how health information is handled.
5. Privacy, HIPAA, and Patient Information
Your use of this website is also governed by SoftDental's Privacy Policy and HIPAA Notice of Privacy Practices. Those documents explain how we handle website information and protected health information.
Patient records are maintained in our dental practice systems and related secure workflows. This public website is not intended to be a complete clinical-record system, treatment portal, billing portal, or emergency communication channel.
Where HIPAA applies, SoftDental follows applicable privacy and security requirements for protected health information. If these Terms conflict with our HIPAA Notice of Privacy Practices regarding protected health information, the HIPAA Notice controls.
6. Permitted Website Use
You may use this website for lawful, personal, non-commercial purposes such as learning about SoftDental, requesting an appointment, reviewing patient education, finding office information, or contacting the practice.
You agree not to:
- attempt to interfere with, damage, overload, scan, or disrupt the website or its security;
- use automated tools to scrape, copy, or harvest website content without permission;
- submit false, misleading, threatening, abusive, or unlawful information;
- impersonate another person or misrepresent your relationship with a patient;
- upload malware, spam, or harmful code; or
- use this website in a way that violates applicable law or another person's rights.
7. Website Content, Images, and Intellectual Property
The SoftDental name, logo, page design, written content, illustrations, graphics, photographs, videos, icons, and other materials on this website are owned by Minh Nguyen, D.D.S., P.A., licensed to us, or used with permission.
You may print or save reasonable portions of the website for personal patient education. You may not copy, republish, modify, sell, or reuse the website content for commercial purposes without written permission.
Some clinical diagrams, smile illustrations, and before-and-after style visuals may be educational illustrations rather than actual patient photographs. Actual treatment outcomes depend on diagnosis, oral health, bone support, medical history, patient cooperation, and other clinical factors.
8. Third-Party Links and Services
This website may link to third-party sites or services, including Google Maps, Google Reviews, appointment or form vendors, video platforms, insurance resources, social platforms, or payment and communication tools.
Those third parties are not controlled by SoftDental. We are not responsible for their content, availability, security, accessibility, privacy practices, or terms. When you leave the SoftDental website, the third party's terms and privacy policy may apply.
9. Accessibility
SoftDental wants this website to be usable by patients and visitors with different abilities, devices, and assistive technologies. If you experience difficulty accessing information, using a form, reading a page, or navigating the site, please contact our office so we can assist you and review the issue.
- Phone: 281-807-6111
- Email: office@softdental.net
- Address: 10028 West Road, Ste. 108, Houston, TX 77064
10. Website Availability and Disclaimers
We make reasonable efforts to keep website information accurate and current, but dental information, office hours, insurance participation, technology, services, and policies may change without notice. Website content is provided "as is" and "as available."
SoftDental does not warrant that the website will be uninterrupted, error-free, fully secure, free of viruses, or compatible with every browser, device, or assistive technology.
11. Limitation of Liability
To the fullest extent permitted by applicable law, SoftDental and its owners, dentists, team members, contractors, and service providers are not liable for damages arising from your use of, inability to use, or reliance on this website.
This limitation does not limit rights that cannot legally be limited, including rights related to professional dental care, patient records, HIPAA, or other applicable healthcare laws.
12. Governing Law
These Terms are intended to be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where federal law controls. Venue for disputes related to website use should be in courts located in Harris County, Texas, unless applicable law requires otherwise.
13. Changes to These Terms
We may update these Terms of Use from time to time. The updated version will be posted on this page with a new effective date. Continued use of the website after updated terms are posted means you accept the updated terms.
14. Contact SoftDental
Questions about these Terms of Use may be directed to:
SoftDental — Minh Nguyen, D.D.S., P.A.
10028 West Road, Ste. 108
Houston, TX 77064
Phone: 281-807-6111
Email: office@softdental.net
For clinical questions, appointment scheduling, urgent dental needs, billing issues, or records requests, please contact the office directly rather than relying only on this page.