Usable for more patients
SoftDental aims to make website information about appointments, services, forms, and office contact details easier to use across devices and assistive technologies.
Alternative assistance
If a page, form, document, or link is difficult to access, patients may contact the office so we can help provide the needed information another way.
Continuous improvement
Accessibility is reviewed as the website changes, including navigation, headings, contrast, forms, images, documents, and third-party tools.
1. Our Commitment to Accessibility
SoftDental wants all patients and website visitors to be able to access information about our dental office, services, appointment options, patient resources, and contact information.
We are working to make our website easier to use for people who use assistive technologies, including screen readers, keyboard navigation, text enlargement tools, voice recognition software, and other accessibility tools.
We also aim to keep the website clear and practical for patients using mobile phones, tablets, desktop computers, and different browser settings.
2. Accessibility Standards
Our goal is to improve website accessibility using generally recognized accessibility principles, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably achievable.
Accessibility is an ongoing process. As website content, technology, forms, and third-party tools change, we may update pages, features, and formatting to improve usability.
3. Accessibility Features We Aim to Support
SoftDental’s website is intended to support accessible use through design and content practices such as:
Navigation, links, and controls should be usable without a mouse where possible.
Headings, sections, labels, and page landmarks help organize information.
Pages are designed to work on phones, tablets, and desktop screens.
- Descriptive page titles and logical heading order.
- Consistent navigation, footer links, and legal document links.
- Text alternatives for important images where appropriate.
- Visible focus styling for keyboard users.
- Readable spacing, clear link labels, and sufficient color contrast where reasonably achievable.
- Reduced-motion support when site animations or transitions are used.
4. Content and Document Accessibility
We try to present important website content in readable web-page format rather than relying only on downloaded documents. Some patient forms, notices, attachments, or older materials may still be provided as PDF or third-party documents.
If you have difficulty reading, completing, downloading, or printing a document from the website, contact our office and we will make a reasonable effort to provide the information or assistance in another format.
5. Third-Party Services and Content
Important: Some parts of our online experience may use third-party tools or embedded content that SoftDental does not fully control. These may include online forms, map tools, video players, payment or communication services, review platforms, or other external services.
Examples may include services such as Google Maps, video platforms, online forms, patient communication systems, review platforms, or other website vendors. While we try to use reputable vendors, accessibility limitations in third-party tools may need to be addressed by those vendors directly.
6. Feedback and Assistance
If you experience difficulty accessing any content, feature, document, form, or link on this website, please contact SoftDental. We will make a reasonable effort to help you get the information or service you need through an alternative method.
When contacting us, it is helpful if you can describe:
- The web page, feature, document, or form you were trying to use.
- The problem you experienced.
- The device, browser, or assistive technology you were using, if applicable.
- Your preferred way for us to contact you back.
7. Alternative Access Methods
If you cannot access information online, you may call our office and ask for help. Our team can assist with general website information, appointment requests, patient forms, office hours, location details, and other non-emergency questions.
For urgent dental concerns, call our office directly. For life-threatening emergencies, call 911 or go to the nearest emergency room.
8. Ongoing Improvements
SoftDental reviews and updates website content periodically. We may improve page structure, contrast, alternative text, link labels, form instructions, document formatting, and mobile usability as part of ongoing website maintenance.
This statement may be updated from time to time to reflect website changes or accessibility improvements.
9. Contact Information
Minh Nguyen, D.D.S., P.A.
10028 West Road, Ste. 108
Houston, Texas 77064
Phone: 281-807-6111
Fax: 281-807-6277
Email: office@softdental.net
Please include the page or feature you were trying to use, the issue you experienced, and your preferred contact method. Do not send sensitive dental, medical, financial, or insurance details by regular email unless you understand and accept that risk.